Wabi-Sabi Sterling Silver Teapot, Oriental Tea Brewing Pot

At Aurax Jewels, we want to ensure that your shopping experience is smooth and enjoyable. However, it's important to be aware of certain factors when ordering internationally.

Important Duty and Tax Information:

For all international orders, customs duties, taxes, and other fees associated with the delivery are the responsibility of the customer. These charges may vary depending on your country's regulations and the value of the goods. Please be aware that these additional costs are not included in the price of the jewelry and will be billed separately by your local customs authority or courier.

We recommend checking with your local customs office for any potential import taxes or duties that may apply to your order before making a purchase. This ensures that you are fully informed and prepared for any additional fees that may arise.

At Aurax Jewels, we are committed to offering high-quality, handcrafted jewelry to customers worldwide, and we appreciate your understanding of the necessary procedures that come with international shipping.

At Aurax Jewels, each piece of jewelry is crafted with meticulous care and attention to detail. We believe in the artistry of handcrafting, ensuring that every item is uniquely made just for you. Our skilled artisans use traditional techniques combined with modern design to create high-quality, meaningful pieces that reflect the elegance of Eastern culture.

Our jewelry is not mass-produced; each design is made only after the order is placed, ensuring that every customer receives a one-of-a-kind piece. The production time for our pieces typically ranges from 20 to 30 days, allowing us to ensure the highest level of craftsmanship and quality. This dedication to handcrafting allows us to bring you jewelry that isn’t just beautiful but imbued with personal significance.

At Aurax Jewels, we take pride in delivering not just jewelry, but a story—handmade, meaningful, and uniquely yours.

We are committed to delivering your Aurax Jewels order with care and precision. All of our products are handcrafted to order, with a production time of 20-30 days to ensure the highest quality. Once completed, your order will be shipped internationally with tracking provided.

Please note that customs duties, taxes, and additional fees for international orders are the responsibility of the customer. Shipping costs vary based on location, and you can always check the status of your order with the provided tracking number.

Returns are accepted only if your item is damaged or incorrect upon arrival. Due to the customized nature of our jewelry, we cannot accept returns or exchanges for items that are not faulty. If you receive a damaged item, please contact us within 7 days for assistance. We want you to be completely satisfied with your purchase and will ensure we address any issues promptly.